About Us

Established in 1933 by William Francis, over the years Francis of Malvern has developed to become Malvern’s foremost furniture retailer and one of the town’s best-loved local family businesses. Through determination and sheer hard work William cemented the business’s name and reputation in the local area until when on retirement it was subsequently passed onto his son Derek who expanded it into the three specialist shops we have today. All located in Malvern Link, the bedroom store is at 275 Worcester Road, home furnishings at 235-237 Worcester Road with the flooring centre and warehouse located at unit 11D in the nearby Spring Lane trading estate. Since Derek sadly passed away in 2016 the business has been under the directorship of close family friend Donald Mackenzie.

With welcoming knowledgeable staff in every shop, we offer a personal touch and second-to-none customer service. As a result of this, we have a strong loyal customer base not only just in Malvern but in the surrounding areas and counties of Worcestershire, Herefordshire and Gloucestershire.

Evolution has always been at the core of the business and moving with the times is an essential part of that ethos. Not only do we offer beautiful ranges of contemporary furniture, beds and flooring, we also have a strong commitment to being environmentally sustainable and reducing our carbon footprint. Our buildings have solar panels installed on the roofs and we recycle as much of our waste materials as possible. This also extends to recycling uplifted furniture and mattresses so you can be secure in the knowledge that if we dispose of your old items landfill waste is kept to an absolute minimum.

We are open Monday to Friday from 8:30am to 5pm and on Saturdays from 9am to 4pm. We offer customer parking at the rear of the bed store. This allows you to browse at your leisure and choose your perfect products. Furthermore in the home furnishings store we have a lift giving access to all three floors including our mobility section located on the middle floor. If you call ahead we can also give you easy access through the rear of the building via Merton Road. We’re on hand to help you every step of the way and look forward to seeing you soon!